Sistem Cerdas Rekomendasi Klinik Pratama di Kota Medan Berbasis Data Mining Dengan Metode K-Means Untuk Pasien BPJS dan Umum

Dedi Leman; Elvin Syahrin

doi:10.70340/jirsi.v3i3.144

Authors

Dedi Leman Universitas Potensi Utama Medan
Elvin Syahrin Universitas Potensi Utama Medan

DOI:

https://doi.org/10.70340/jirsi.v3i3.144

Keywords:

Recommendation system, Klinik Pratama, Medan City, K-Means, Data Mining, BPJS, General patients

Abstract

The growth in the number of clinics in Medan City, along with the increasing population, has triggered a need for more efficient and targeted healthcare services. However, patients often face difficulties in choosing clinics that meet their medical needs, especially BPJS Kesehatan users and general patients. This is due to the lack of information regarding the facilities, service quality, and optimal clinic locations. To address this issue, an Intelligent Clinic Recommendation System is needed to provide clinic suggestions based on patient profiles and needs. This study aims to develop a clinic recommendation system in Medan City using data mining techniques with the K-Means Clustering method. The K-Means method is employed to group clinics based on several important criteria, such as location, types of services, doctor availability, and the clinic's capability to accept BPJS patients as well as general patients. Patient data analyzed includes medical history, distance from the clinic, and service preferences. The results of the study show that the K-Means-based recommendation system can effectively cluster clinics and provide relevant recommendations according to patient profiles. This system not only helps patients choose the right clinic but also improves the efficiency of patient distribution in Klinik Pratama across Medan City. With the implementation of this system, it is expected that access to healthcare services will become more equitable and the quality of services will improve, both for BPJS and general patients.

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